In today’s day and age, it takes more than just money to keep top performing employees from moving on to better opportunities. Jeff Kortes joins us today to discuss employee retention amid the Great Resignation. Jeff possesses a wealth of experience in this subject, and spent ten years in human resources before resigning and establishing his consulting practice. Throughout the episode Jeff shares the importance of workplace culture, as well as tips for hiring and retaining the right people for your business.
[02:51] Great Resignation – Jeff describes the Great Resignation and how the COVID-19 pandemic has affected the workforce.
[05:41] Shifts in the Workforce– Jeff explores the implications of younger workers seeking other opportunities or relocating within an industry.
[06:36] Give Your Employees C.R.A.P – Jeff discusses the correlation between workplace culture and employee retention, his philosophy on giving your employees C.R.A.P, and shares a few ways that businesses can kill employee loyalty.
[13:33] Jeff’s Work – Jeff describes how his practice helps companies identify and diagnose the underlying cause of their staff retention issues.
[17:52] Employee Retention Problems- Jeff describes how he determines whether a business has undetected or misdiagnosed staff retention issues.
[20:30] Strategy and Correction – Jeff shares their top strategies for identifying and correcting the issues they find along the way.
[27:35] Finding the Right People – Jeff provides his perspective on how to know that you are hiring the right type of individual for your company.
[34:19] The Future of Work – Jeff discusses the recent shift in the workplace, and how this will affect future generations’ work habits.
[36:17] Virtual Connection – Jeff and Grant discuss how to develop and sustain culture in the day and age of remote work.
[44:04] Jeff’s plans – Jeff shares his future plans and how people can connect with him.